Package Returned To Sender – Correct Address
If a package is returned to sender by the shipping courier, the websitewill reship the package to your customer for free after an address verification is complete by the seller. All returned to sender orders will be destroyed by the courier or the site will be charged for another custom tax, duties and another shipping fee once we confirm to ship it back to our production facility.
If a package is returned to the sender by the shipping courier for the second time, the website will reship the package to your customer for a fee of 50% from the Order Cost.
Package Returned To Sender – Missed Delivery Attempts
All missed delivery attempt orders that got returned to Sender who received notification from the site or from the carrier to contact them for a delivery arrangement will only be compensated with Refund Credit. The seller should also take the responsibility of making follow ups for the delivery progress.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.